COVID-19 Resources - Clients/Individuals

    "Let us consider how loving our clients might manifest itself within our community, and also beyond it."

               Read Restore's Community Support Plan for COVID-19

    Support Through Restore Canada During COVID-19

    1. Telephone and/or Virtual Safe-Checks
    2. Grocery delivery
    3. Pharmacy delivery
    4. Other
    If you live in York Region and are in need of help during the COVID-19 closures, please contact us by phone at 1-888-828-8942 or email us at

    Federal and Provincial Resources

    The COVID-19 situation is constantly changing as are the federal and provincial resources. Below is a list of some of those resources as announced by the varying levels of government. 

    Disclaimer: The documents on this resource page are only current as of 03/30/2020. Please refer to or your local public health office for updated information, resources and protocols.

    Canadians Financial Support -

    The following list is a first cut summary of some of the financial relief measures.

    Support Option

    GST Credit

    • $400 single adults, $600 for couples

    Automatic when you file your taxes

    Child Tax Benefit Top Up

    • Up to $300 per child added on top of what you receive already


    Student Loan Payment Deferral

    • Six-month time frame
    • No payments
    • No interest accrual

    Call your financial institution to discuss options

    $305 million Indigenous Community Support Fund

    • For immediate needs in First Nations, Inuit, and Metis communities

    $200 million Provided for Community Resources

    • Shelters/homeless needs
    • Sexual assault/transition homes

    Ontario's municipal service managers will determine local needs and distribute funding, ensuring clients are receiving the support they need

    Ensured Mortgage Protection Program

    • $50 billion made available
    • Payment deferrals
    • Special payment arrangements

    Call your financial institution

    Bank Support

    • Auto loans
    • Deferral of payments possible

    Call your financial institution

    Personal Income Tax

    • Payment deadline extended to September 1, 2020 (if payment owed)
    • Filing deadline extended to June 1, 2020

    File ASAP to get max benefits however, do not rush to pay if you owe

    Canada Emergency Response Benefit (CERB)

    • New employment benefits to provide income support
    • Provides workers who have lost their income, due to the pandemic, with $2,000 a month for up to 4 months


    Community Support Services for Senior

    CHATS (Community and Home Assistant to Senior)
    Call: 905 713 6596

    Carefirst Seniors and Community Services Association
    Telephone: 416 502-2323

    Public Health Links

    York Region Public Health
    Public Health Ontario
    Public Health Agency of Canada

    Other Resources

    Ontario Ministry of Health 
    World Health Organization (WHO)
    Centre for Disease Control (CDC)
    Ontario College of Family Physicians
    Yorkworks Job Listings

    Volunteer Opportunities

    COVID-19 Care Givers

    During COVID-19 social distancing restrictions, our Care Givers will be providing help and support while keeping safe distances from our clients. Our COVID-19 Care Givers can help those in need by doing telephone and/or virtual safe-checks, grocery pickup and delivery, pharmacy/medication pickup and delivery, other supports determined by the Care Coordinator.
    Become a COVID-19 Care Giver

    Care Planners

    Care Planners are the hands and feet of Restore Canada, they are the volunteers that interact one-on-one with our clients. Care Planners are trained in the Restore Method of Care to demonstrate the compassion of Christ and must be willing to connect and journey with people who are in distress.
    More Information

    Care Givers

    Care Givers are those in the community who are able to give practical help to our clients. Care Givers can be those with expertise or experience in particular areas and are willing to offer them for free or at a reduced cost to people in need. Care Givers can also be anyone willing to offer practical help such as driving them to appointments, picking up groceries or medication, etc.
    Register as a Care Giver

    Donate to Restore

    Restore Method of Care Canada has established a COVID-19 Emergency Support Fund to aid in the increased efforts needed to keep our vulnerable population safely at home during this challenging and worrisome time.
    Donate to the COVID-19 Emergency Support Fund